WHAT MAKES TRUSTWORTHY IT SUPPORT?

Good IT support builds good business. At EBS, we focus on building trust with our clients for a long and fruitful business relationship. When it comes to IT Support, we focus on supporting the people using the machines. Whether it's your office router or your business's data privacy, rest assured that EBS will redefine IT support for you!

We are proud to have >90% retention rate across more than 200 clients!

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RELIABLE IT SUPPORT GIVES YOU
PEACE OF MIND

At EBS, We Provide Professional IT Support Services You Can Trust!

Reliable IT Support

With EBS, support is always just a call away. Reach out to our friendly help desk team to clarify an issue or arrange for our dedicated engineers to visit your office.


Technology Management

Great IT support demands sound technology management. We keep track of your IT assets to ensure your hardware & software are up-to-date & secured for.


Disaster Recovery

Great IT support hinges on the ability to handle unforeseen circumstances efficiently. We specialize in data redundancy / replication and data recovery; on site and off site!

Risk Management

Prevention is always better than cure. Rest assured that EBS will provide a systematic approach for identification, assessment and management of information security risks.

Reliable IT Support

With EBS, support is always just a call away. Reach out to our friendly help desk team to clarify an issue or arrange for our dedicated engineers to visit your office.

Technology Management

Great IT support demands sound technology management. We keep track of your IT assets to ensure your hardware & software are up-to-date & secured for. 

Disaster Recovery

Great IT support hinges on the ability to handle unforeseen circumstances efficiently. We specialize in data redundancy / replication and data recovery; on site and off site!

Risk Management

Prevention is always better than cure. Rest assured that EBS will provide a systematic approach for identification, assessment and management of information security risks.

Reliable IT Support

With EBS, support is always just a call away. Reach out to our friendly help desk team to clarify an issue or arrange for our dedicated engineers to visit your office.

Technology Management

Great IT support demands sound technology management. We keep track of your IT assets to ensure your hardware & software are up-to-date & secured for. 

Disaster Recovery

Great IT support hinges on the ability to handle unforeseen circumstances efficiently. We specialize in data redundancy / replication and data recovery; on site and off site!

Risk Management

Prevention is always better than cure. Rest assured that EBS will provide a systematic approach for identification, assessment and management of information security risks.

Reliable IT Support

With EBS, support is always just a call away. Reach out to our friendly help desk team to clarify an issue or arrange for our dedicated engineers to visit your office.

Technology Management

Great IT support demands sound technology management. We keep track of your IT assets to ensure your hardware & software are up-to-date & secured for. 

Disaster Recovery

Great IT support hinges on the ability to handle unforeseen circumstances efficiently. We specialize in data redundancy / replication and data recovery; on site and off site!

Risk Management

Prevention is always better than cure. Rest assured that EBS will provide a systematic approach for identification, assessment and management of information security risks.

Reliable IT Support

With EBS, support is always just a call away. Reach out to our friendly help desk team to clarify an issue or arrange for our dedicated engineers to visit your office.

Technology Management

Great IT support demands sound technology management. We keep track of your IT assets to ensure your hardware & software are up-to-date & secured for. 

Disaster Recovery

Great IT support hinges on the ability to handle unforeseen circumstances efficiently. We specialize in data redundancy / replication and data recovery; on site and off site!

Risk Management

Prevention is always better than cure. Rest assured that EBS will provide a systematic approach for identification, assessment and management of information security risks.

Reliable IT Support

With EBS, support is always just a call away. Reach out to our friendly help desk team to clarify an issue or arrange for our dedicated engineers to visit your office.

Technology Management

Great IT support demands sound technology management. We keep track of your IT assets to ensure your hardware & software are up-to-date & secured for. 

Disaster Recovery

Great IT support hinges on the ability to handle unforeseen circumstances efficiently. We specialize in data redundancy / replication and data recovery; on site and off site!

Risk Management

Prevention is always better than cure. Rest assured that EBS will provide a systematic approach for identification, assessment and management of information security risks.

OTHER SERVICES

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Data Backup Subscription

Protect your data with proven methods, local backup or off-site backup. Low capital investment. Pay as you go.

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Email Backup Subscription

Protect the precious emails information of your entire company. All in-coming and out-going emails are backup silently behind the scenes. Pay as you go.

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IT Hardware Subscription

Enable your business without huge capital investment for server, PC, networking hardware. Pay as you go.

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Disaster Recovery Subscription

Provide business continuity with pre-defined recovery time. Pay as you go.

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IT Security Audit

Professional IT security audit service. Comply with IT security ISO27001.

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Penetration Test

Identify exploitable vulnerabilities in your IT infrastructure and application. Take action before hacker find and exploit them.

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Business Process Automation

Using web application, you can Increase Productivity, Reduce Paperwork, Streamline Processes and Improve Compliance.

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Hardware Supply

EBS is authorised partner for most popular hardware brands. Get your best deal when the hardware refreshment cycle comes.  

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Cabling

EBS design and deploy professional IT network structured cabling system.

BENEFITS OF OUTSOURCING YOUR IT SUPPORT

1

Controls and Reduces Business Costs

If your overall goal is to limit and to control business IT costs, outsourcing to a managed service provider (MSP) allows you to structure your support agreement to suit your budget. EBS will ensure that your company’s entire system is centralized and secured. EBS will also implement automated functions, which will allow tasks that someone originally had to do manually can now be done automatically.

2

Allows You to Get IT Solutions Tailored for Your Business

Does your in-house IT team have up-to-date understanding about data security, back-up solutions, WiFi solutions and PC and servers? If they don’t, your business may be losing its competitive edge.

Outsourcing your IT to a reputable, locally based managed services provider like us gives your business:

(a) The ability to focus on your new projects and/or scale existing projects effortlessly
(b) Access to the latest technologies and expertise
(c) Peace of mind that your data and security is being looked after 24/7, 365 days a year.

3

Dedicated IT Support Staff To Attend To Your Need With Guaranteed Response Time

If your small or medium business has an in-house IT team, it’s vital that they can respond quickly and efficiently. To keep your business competitive, all your IT resources must be available 24/7. But what happens if a server goes down on a public holiday and your in-house IT team isn’t available? Your outsourced IT Support Service Contract extends your skilled workforce with more knowledgeable staff regarding IT issues, who are more pro-active, self-reliant and empowered. These skills are important to have because your team will be able to prevent viruses and other issues that have the potential to compromise your entire system. In regards to long term investments, you get properly trained staff without the cost of constantly investing in upgrading their technical skills.

4

Helps Increase Your Business Productivity

If your small/medium business IT team attempts to cover all IT services and support themselves, it can waste valuable time and money. Outsourcing your IT to a managed services provider ensures:

(a) Increase productivity/efficiency through Best Industry Practice
(b) Best Architecture
(c) Best System Design
(d) Minimized Down Time
(e) Less Time/$$ Spent on IT skills acquisition  

OUR STRATEGIC PARTNERS

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WHAT OUR HAPPY CLIENTS HAVE TO SAY

One of the things in life is continuity in personnel. It's nice to know that the engineer who walks in is a familiar face and our staff doesn't need to find out who the engineer is or what they're doing.

Rajesh D.
EPower Sdn Bhd

From a flexibility point of view, it's always been great.
From knowledge point of view, it's always been awesome!

Robert S.
Capital Inject Bhd

We have not found a single issue that EBS could not solve.

Mr. Tan
UTC Sdn Bhd

It's been a pleasure working with EBS. They've been very responsive when we've had any issues and quite frankly, i can't really imagine what we'd do without them.

Md. Ridaus
E-Global Marketing Ent

CONTACT US

Don't hesitate to get in touch with us                         

Give us a call or drop by anytime, we endeavour to answer all enquiries within 24 hours on business days.

We are open from 9am - 6pm week days.

Mobile: +6013-396 2201 (Jeffrey Tan)
Email:  marketing@ebs2u.com

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